Human Resource Management, TQM, and Firm Performance in Small and Medium-Size Enterprises
研究了66家中小制造企业中，培训与团队激励薪酬对全面质量管理战略与企业绩效关系的调节作用，发现支持性人力资源实践能提升战略效果。
This study analyzes the moderating effect of two key human resource practices on the relationship between organizational strategy and firm performance. In a sample of 66 small to medium-sized manufacturing firms we found that a total quality management strategy was most effective when supported by significant training and group-based incentive compensation. This result is discussed in light of the current debate in the field about “best practice” versus “fit” models of human resource management and business strategy.