论组织间关系中信任、不信任以及正式协调与控制的演化

On the Evolution of Trust, Distrust, and Formal Coordination and Control in Interorganizational Relationships

GROUP & ORGANIZATION MANAGEMENT · 2007
被引 271
人大 A-ABS 3

中文导读

探讨了组织间关系中信任与不信任如何影响正式协调与控制、绩效及管理者对伙伴行为的解读,指出初始阶段的信任程度会塑造后续合作路径,易形成恶性或良性循环。

Abstract

In this article, the authors discuss the evolution of trust, distrust, and formal coordination and control in interorganizational relationships. They suggest that the degrees to which managers trust and distrust their partners during initial stages of cooperation leave strong imprints on the development of these relationships in later stages of collaboration. This derives from the impact of trust and distrust on (a) formal coordination and control, (b) interorganizational performance, and (c) the interpretations that managers attribute to the behavior of their partners. Collectively, the authors' arguments give rise to a conceptual framework that indicates that there is a high propensity for interorganizational relationships to develop along vicious or virtuous cycles. By integrating and reconciling previous work on the trust-control nexus and by emphasizing the dynamics associated with it, the article contributes to a more comprehensive and refined understanding of the evolution of interorganizational cooperation.

组织间关系信任不信任协调与控制管理