信任主管会怎样?信任关系中个体绩效的中介机制

What happens when you trust your supervisor? Mediators of individual performance in trust relationships

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2012
被引 167
人大 AABS 4

中文导读

研究信任主管如何通过心理安全感、心理可得性和心理意义感三条路径影响员工工作绩效,发现前两条路径显著,对管理实践有指导意义。

Abstract

Summary To understand how trust in supervisor translates into individual job performance, we hypothesize that trust in supervisor facilitates positive psychological conditions of meaningfulness, safety, and availability, which in turn predict individual job performance. We assert that each of the three mediating paths in our model represents a distinct mechanism by which trust in supervisor contributes to individual job performance. We test our hypotheses with 206 supervisor–subordinate dyads and find that trust in supervisor contributes to job performance through psychological availability and psychological safety but not psychological meaningfulness. By examining three different psychological mechanisms within the same frame, we provide a test that compares and contrasts the uniqueness of the three pathways. Our findings suggest practical ways for managers to build trust with subordinates and guidance for the design of productive work conditions. Copyright © 2012 John Wiley & Sons, Ltd.

组织行为学人力资源管理领导力工作绩效