Delusions of Success
以牛津健康计划公司为例，揭示了一个失败的计算机系统项目如何导致公司股价暴跌63%，单日蒸发超过30亿美元股东价值，警示管理者关注IT项目风险。
IN 1992, OXFORD HEALTH PLANS started to build a complex new computer system for processing claims and payments. From the start, the project was hampered by unforeseen problems and delays. As the company fell further behind schedule and budget, it struggled, vainly, to stem an ever rising flood of paperwork. When, on October 27, 1997, Oxford disclosed that its system and its accounts were in disarray, the company's stock price dropped 63%, destroying more than $3 billion in shareholder value in a single day.