应对职场排斥:讨好行为与政治技能对员工心理困扰的作用

Coping with Workplace Ostracism: The Roles of Ingratiation and Political Skill in Employee Psychological Distress

JOURNAL OF MANAGEMENT STUDIES · 2011
被引 371 · 同刊同年前 5%
人大 AFT50ABS 4

中文导读

研究考察了职场排斥与员工心理困扰(工作紧张、情绪耗竭、工作抑郁)的关系,发现讨好行为和政治技能共同调节这一关系:政治技能高时讨好行为能缓冲排斥的负面影响,政治技能低时则加剧。

Abstract

abstract The study reported here examined the relationship between workplace ostracism and employee psychological distress (i.e. job tension, emotional exhaustion, and depressed mood at work) by focusing on the joint moderating effects of ingratiation and political skill. Data from a two‐wave survey of 215 employees in two oil and gas firms in China indicated that as predicted, workplace ostracism was positively related to psychological distress. Moreover, the findings showed that when employee political skill was high, ingratiation neutralized the relationship between workplace ostracism and psychological distress, but when it was low, ingratiation exacerbated the relationship.

组织行为学职场排斥员工心理健康应对策略