Building Governance Capability in Online Social Production: Insights from Wikipedia
研究在线社会生产中的治理机制,提出集体治理能力概念,以维基百科为例说明治理作为动态、赋能和嵌入的过程,对理解分布式知识整合有价值。
This article investigates a form of governance that makes online social production possible. Drawing on the concepts of capability and routine, we develop a dynamic, process-oriented view that departs from past research focused on static comparative analysis. We theorize that online social production systems develop a collective governance capability to steer the process of integrating distributed knowledge resources to the production of value. Governance mechanisms emerge from individual and collective learning that is made possible by new technology, and they evolve over time, as routines are developed to respond to new problems faced by a growing production system. Using Wikipedia as a paradigmatic example of online social production, we characterize governance as an evolving, enabling and embedded process and discuss implications for a dynamic theory of governance.