Competency Models at Work: The Value of Perceived Relevance and Fair Rewards for Employee Outcomes
研究调查了员工如何感知和回应工作中的能力模型，发现感知到战略和个人相关性以及公平奖励的能力模型与员工的工作努力、组织公民行为和就业能力正相关，且交换关系起中介作用。
Abstract The purpose of this study was to generate empirical knowledge on how employees perceive and respond to competency models at work. A cross‐sectional survey of 278 employees in four Norwegian organizations showed that competency models perceived as strategically and personally relevant and fairly rewarded were positively related to supervisor‐rated work effort and organizational citizenship behavior (OCB) and self‐rated “employability” outcomes. Exchange relationships mediated the link between competency model perceptions and work effort and OCB. Social exchange relationships marginally mediated the link between competency model perceptions and employees' openness to job‐related changes and engagement in activities aimed at improving one's employability. © 2013 Wiley Periodicals, Inc.