被指控欺凌者的视角:欺凌指控

Bullying Allegations from the Accused Bully's Perspective

BRITISH JOURNAL OF MANAGEMENT · 2011
被引 82
人大 A-ABS 4

中文导读

研究从被指控欺凌的管理者视角出发,通过访谈24名管理者,分析欺凌指控的背景、行为类型及辩护理由,发现高压工作环境、角色模糊和冲突是常见因素。

Abstract

Research on workplace bullying to date has relied predominantly on self‐reports from targets and bystanders, largely ignoring the contributions of other stakeholders such as the alleged perpetrator. This study aims to close this gap by focusing on the perspectives of the alleged perpetrator and examining the background of the bullying allegations, the types of behaviours labelled as bullying and the perpetrator's justification of their behaviours. Twenty‐four managers who were accused of workplace bullying were interviewed for this study, and a thematic analysis of the interview transcripts was undertaken. Many participants reported a highly stressful workplace, including ambiguous roles, staff shortages and high levels of conflict, as well as inappropriate social behaviours being carried out by others in addition to themselves. A number of participants viewed themselves as targets of bullying by their staff, and others defended their behaviour as legitimate performance management.

职场欺凌定性研究组织行为心理学