职场尊严:沟通固有尊严、赢得尊严与修复尊严

Workplace Dignity: Communicating Inherent, Earned, and Remediated Dignity

JOURNAL OF MANAGEMENT STUDIES · 2015
被引 145
人大 AFT50ABS 4

中文导读

研究从员工视角揭示职场尊严的三个核心组成部分:固有尊严、赢得尊严和修复尊严,以及它们如何通过沟通被确认或否定,对理解职场尊严现象有理论贡献。

Abstract

Abstract Extant research on dignity at work has revealed conditions that contribute to indignity, employees’ responses to dignity threats, and ways in which employees’ inherent dignity is undermined. But while dignity – and specifically indignity – is theorized as a phenomenon subjectively experienced and judged by individuals, little research has privileged workers’ own perspectives. In this study, working adults reveal how they personally experience and understand meanings of dignity at work. I describe three core components of workplace dignity and the communicative exchanges through which dignity desires commonly are affirmed or denied: inherent dignity as recognized by respectful interaction, earned dignity as recognized by messages of competence and contribution, and remediated dignity as recognized by social interactions and organizational practices that conceal the instrumental and unequal nature of work. Based on theoretical insights drawn from examining the relationships between these components, I argue that workplace dignity is a phenomenon theoretically distinct from human dignity.

组织行为学职场沟通尊严研究工作心理学