一个巴掌拍不响?整合服务管理与公共管理视角理解公共服务的共同生产

It takes Two to Tango? Understanding the Co‐production of Public Services by Integrating the Services Management and Public Administration Perspectives

BRITISH JOURNAL OF MANAGEMENT · 2013
被引 523 · 同刊同年前 2%
人大 A-ABS 4

中文导读

整合公共管理与服务管理理论,提出共同生产的新分类法,阐明其在操作与战略层面的作用及变革潜力,为探索共同生产的多个维度提供基础。

Abstract

We propose an important theoretical development for our understanding of the co‐production of public services. It combines the insights from both public administration and services management theory to produce a novel typology of co‐production. This clarifies its role at the operational and strategic levels, as well as its potential for transformational change in public services. Understanding co‐production in this way provides a basis through which to explore a whole range of dimensions of co‐production that were previously undifferentiated.

公共服务共同生产服务管理公共管理