It takes Two to Tango? Understanding the Co‐production of Public Services by Integrating the Services Management and Public Administration Perspectives
整合公共管理与服务管理理论,提出共同生产的新分类法,阐明其在操作与战略层面的作用及变革潜力,为探索共同生产的多个维度提供基础。
We propose an important theoretical development for our understanding of the co‐production of public services. It combines the insights from both public administration and services management theory to produce a novel typology of co‐production. This clarifies its role at the operational and strategic levels, as well as its potential for transformational change in public services. Understanding co‐production in this way provides a basis through which to explore a whole range of dimensions of co‐production that were previously undifferentiated.