被主管信任感在工作场所的影响:基于自我评价视角的研究

Examining the effects of feeling trusted by supervisors in the workplace: A self‐evaluative perspective

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2013
被引 171
人大 AABS 4

中文导读

研究员工感受到主管信任(特别是依赖型信任)如何通过提升组织自尊来改善工作绩效和组织公民行为,对497名教师样本的实证分析支持了该中介模型。

Abstract

Summary Trusting and feeling trusted are related but unique components of a trusting relationship. However, we understand relatively little about the effects of felt trust on work performance and organizational citizenship behavior. From a self‐evaluative perspective, this study argued that when employees perceive that their supervisors trust them, their organization‐based self‐esteem is enhanced, leading them to perform better in the workplace. We tested our hypotheses on a sample of 497 teachers using two trust measures, that is, reliance and disclosure, and found support for them on the basis of the reliance (but not the disclosure) measure. The effect of felt trust especially reliance on the employees' work performances were mediated by their organization‐based self‐esteem. Copyright © 2013 John Wiley & Sons, Ltd.

组织行为学信任工作绩效组织公民行为自我评价