Understanding the physical environment of work and employee behavior: An affective events perspective
探讨开放式办公室的物理环境如何通过情感事件影响员工的行为和态度，帮助研究者理解工作场所设计对员工的影响。
Summary Despite the fact that so many employees in the modern industrialized world work in office settings, organizational behavior researchers to date have been slow to recognize how important it is to study the effects of the physical work environment on office workers. Consequently, we have yet to form a clear understanding of the connection between the workplace physical environment and office workers' behaviors and outcomes. In this essay, therefore, we seek to unpack some of the broad issues, including the effects of major characteristics of the physical environment of work—such as personal space and spatial density, personalization and identity, territoriality, conflict, and emotions—that can help to advance our knowledge in this field. We focus on open‐plan office settings and suggest that this particular physical environment constitutes a source of “affective events” that, in turn, shape office workers' behaviors and attitudes. Copyright © 2014 John Wiley & Sons, Ltd.