Burnout in Organizational Life
综述了1993年至今的职业倦怠研究,梳理了理论模型、测量方法、缓解策略及未来方向,帮助研究者快速把握该领域进展。
Burnout is a psychological response to work stress that is characterized by emotional exhaustion, depersonalization, and reduced feelings of personal accomplishment. In this paper, we review the burnout literature from 1993 to present, identifying important trends that have characterized the literature. We focus our attention on theoretical models that explain the process of burnout, the measurement of burnout, means of reducing burnout, and directions for the future of burnout research.