A Stupidity‐Based Theory of Organizations
挑战了当代组织依赖认知能力的观点，提出功能性愚蠢（缺乏反思、短视、回避论证）在组织中同样重要，并分析其成因、后果及自我强化机制。
abstract In this paper we question the one‐sided thesis that contemporary organizations rely on the mobilization of cognitive capacities. We suggest that severe restrictions on these capacities in the form of what we call functional stupidity are an equally important if under‐recognized part of organizational life. Functional stupidity refers to an absence of reflexivity, a refusal to use intellectual capacities in other than myopic ways, and avoidance of justifications . We argue that functional stupidity is prevalent in contexts dominated by economy in persuasion which emphasizes image and symbolic manipulation. This gives rise to forms of stupidity management that repress or marginalize doubt and block communicative action. In turn, this structures individuals' internal conversations in ways that emphasize positive and coherent narratives and marginalize more negative or ambiguous ones. This can have productive outcomes such as providing a degree of certainty for individuals and organizations. But it can have corrosive consequences such as creating a sense of dissonance among individuals and the organization as a whole. The positive consequences can give rise to self‐reinforcing stupidity. The negative consequences can spark dialogue, which may undermine functional stupidity.