Understanding Shifting Power Relations within and across Organizations: A Critical Genre Analysis
基于咨询项目的质性研究，分析新颖性和模糊性如何导致跨组织互动中的规范冲突，以及行动者如何利用不同制度背景的话语资源重新协商权力关系。
Drawing on an in-depth qualitative study of a consulting project, we examine how conditions of novelty and ambiguity on interorganizational engagements produce inconsistent norms and expectations for guiding project interaction. Clients and consultants attempt to resolve the resulting discursive tensions while also increasing their organization's influence on the project. As diverse institutional contexts offer multiple legitimate ways of practicing, agents draw on such alternatives to renegotiate power relations. We develop a theoretical framework and empirical approach for understanding how discursive resources from diverse institutional contexts can be used to transform power relations within and between organizations.