Braced for Turbulence: Understanding and Managing Resistance to Change in the Higher Education Sector
通过回顾高等教育变革的原因和类型，分析员工对组织变革的常见阻力因素，发现高校在合并等情境下尤其容易产生变革阻力，并指出榜样和领导力是变革成功的关键。
Through a review o f the reasons and types of changes in higher education, this paper seeks to analyse the types of resistance to organisational change. Through extensive analysis of the findings of existing case studies, it is found that certain factors are co mmonly experienced by staff as key t riggers for resistance to change, namely, the nature of faculty culture, a sense of territory, frict ion between functional divisions, resource allocation, traditions, leadership, commun ication, the power of unions and individual idiosyncrasies. It is found that Higher Education Institutions have a high propensity for resistance to change, especially in the context of mergers, whether the merger is forced or not. Role models and leadership are found to be critical success factors in change management and it is concluded that change can be achieved regardless of the peculiarities and complexit ies inherent in the culture of such institutions.