With a little help from my colleagues: A social embeddedness approach to perceived organizational support
研究了一家大型制造企业72名管理者和员工,发现同事间互惠关系的规模、密度和质量能正向影响员工对组织支持的感知,且这种影响独立于上级支持。
Summary We examined the role of social embeddedness in creating positive perceptions of organizational support among managerial and staff employees ( n = 72) of a large manufacturing firm. We operationalized social embeddedness as the size, density, and quality of employees' networks of multiplex, reciprocated exchange relationships with colleagues. After controlling for support from supervisors and upper management, we found all three aspects of social embeddedness to be associated with perceived organizational support (POS). This research suggests that in addition to the top‐down influence of the organizational hierarchy, POS results from the organizational community within which employees are embedded through their social network in the workplace. Copyright © 2011 John Wiley & Sons, Ltd.