Employee silence motives: Investigation of dimensionality and development of measures
通过四项研究，探究员工沉默的动机维度，开发并验证了包含六个维度的测量工具，为理解员工沉默行为提供新视角。
Summary In four studies, I examine the motives for employee silence. In Study 1, I examine open‐ended survey responses to determine the nature and scope of silence motives. Study 2 develops measures of these motives and explores their factor structure. Study 3 refines the measures and provides confirmatory evidence of factor structure. Study 4 examines relationships between the new measures and related factors (employee voice, psychological safety, neuroticism, extraversion). Results indicate that six dimensions of silence motives ( ineffectual , relational , defensive , diffident , disengaged , and deviant ) emerged from the data, which can be reliably measured and provide incremental value for understanding and assessing employee silence. Copyright © 2012 John Wiley & Sons, Ltd.