感知新颖性对信息技术创新采纳的影响:风险/回报视角

The Effect of Perceived Novelty on the Adoption of Information Technology Innovations: A Risk/Reward Perspective

DECISION SCIENCES · 2010
被引 292 · 同刊同年前 5%
人大 AABS 3

中文导读

研究将感知新颖性视为影响信息技术采纳的关键情感信念,通过两项实验(424人和138人)发现,感知新颖性显著影响个体在采纳时对风险与回报的权衡,对理论和组织决策有启示。

Abstract

ABSTRACT A fundamental characteristic of any innovation is its novelty, the newness or freshness of the innovation in the eyes of the adopter. Past research has often considered novelty to be inherent to an information technology (IT) innovation, yet it is also likely that perceptions of novelty differ widely across individuals. Nevertheless, the role that the novelty of an IT innovation plays in adoption is not well understood. The primary goal of this research effort is to frame the perceived novelty of an IT innovation as a salient affective belief in the nomological network related to adoption. Further, we examine how perceived novelty influences the way individuals reconcile their perceptions of risk versus reward when considering the adoption of an IT innovation. Two empirical studies with 424 and 138 participants, respectively, examine the effect of perceived novelty on IT innovations from a risk/reward perspective. Results indicate that perceived novelty is a salient affective belief that plays a significant role in the adoption of IT innovations. Implications for both theory and organizational decision making are examined.

信息技术采纳创新扩散感知风险用户行为