IT APPLICATIONS IN SUPPLY CHAIN ORGANIZATIONS: A LINK BETWEEN COMPETITIVE PRIORITIES AND ORGANIZATIONAL BENEFITS
研究了企业信息技术应用水平与竞争优先权、具体IT应用选择及绩效指标之间的关系,帮助管理者理解如何根据竞争重点选择IT工具。
Information technology (IT) is the backbone of supply chain management (SCM). However, selection of specific IT applications must be made in alignment with the organizations' competitive priorities. This article profiles differences between firms based on their level of IT usage focusing on organizational competitive priorities, choice of specific IT applications, and performance measures achieved.