Training and Effective Employee Information Technology Use
基于94名行政员工的纵向调查数据，研究了技术培训与员工在强制使用前接受和准备使用新软件的关系，发现资源信念起中介作用。
Using longitudinal survey data from a matched sample of 94 administrative employees across a range of job levels in an organization that was implementing a Web-based enterprise-wide resource planning software system, the authors examined the relationships between technology training and employees’ acceptance and preparation for mandated technology use. Structural equation analyses indicated that employees’ beliefs about resources to support use of new software mediated the relationship between technology training and intention to use new software outside of formal training and prior to mandated use. Theoretical and practical implications are discussed.