运营中的协调:一个分类法

Coordination in operations: A taxonomy

JOURNAL OF OPERATIONS MANAGEMENT · 1995
被引 162 · 同刊同年前 8%
人大 AFT50UTD24ABS 4*

中文导读

提出了运营中协调研究的分类法,将系统按协调类型和组织视角分为九个子类别,帮助学者系统理解协调研究的不同维度。

Abstract

Abstract This paper proposes a taxonomy of coordination study in operations. Its point of departure is the assumption that coordination study in operations always involves a “system” which can be a mathematical model, a software system, a business process or a game. A system is the unit of analysis in the taxonomy. In the taxonomy, systems are first divided into three categories depending on the type of coordination ‐ coordination within operations, cross‐functional coordination and inter‐organizational coordination. Systems are further divided depending on how people in the organization behave, i.e., the perspective of organization. We propose three alternative perspectives of organization ‐ single‐person perspective, team perspective, and nexus‐of‐contract perspective of organization. Through a series of examples, we describe nine subcategories of systems.

运营管理协调机制组织行为系统分类