Computer Simulation Success: On the Use of the End‐User Computing Satisfaction Instrument: A Comment
检验了Doll和Torkzadeh的终端用户计算满意度工具在计算机模拟用户中的心理测量稳定性，基于411名用户的调查证明该工具有效可靠，可用于评估模拟成功。
ABSTRACT This comment is part of a comprehensive study to develop a contingency model of simulation success. The current study focuses on the psychometric stability of the end‐user computing satisfaction (EUCS) instrument by Doll and Torkzadeh (1988) when applied to users of computer simulation. Using a survey of 411 users, the researchers provide evidence that the EUCS instrument is a valid and reliable measure of computer simulation success. Given this evidence, managers and simulation software product developers can confidently apply the instrument in the investigation of competing tools, features, and technologies.