Triggering Mechanisms in Make‐or‐Buy Decisions: An Empirical Analysis
通过深度访谈和问卷调研希腊企业，发现成本和质量问题是触发自制或外购决策的最重要因素，且触发因素的重要性因企业特征和产品/服务类型而异。
SUMMARY While make‐or‐buy decisions are important, there is a dearth of empirical research dealing with issues that originate the make‐or‐buy process. The current research reports findings of an exploratory study regarding make‐or‐buy triggers in enterprises operating in Greece. The research involved depth company interviews followed by mail questionnaires. Results indicate that cost and quality problems are the most important make‐or‐buy triggers. Moreover, the importance of some triggers varies considerably among companies, depending on organizational characteristics (environmental uncertainty, operations technology) and the characteristics (type, method of acquisition) of the item/service under consideration.