Asking a Straightforward Question: Managers' Perceptions and Managers' Emotions
探讨管理者感知的准确性问题,提出应进一步研究感知的功能与功能失调效应,以及情绪如何塑造感知和应对行为,为相关研究提供理论框架。
Mezias and Starbuck (2003) raise a number of issues concerning the accuracy of managers' perceptions. In this commentary, I argue that research on managers' perceptions might fruitfully explore further (1) the functional and dysfunctional effects of managers' perceptions and (2) the role of emotion in shaping managers' perceptions and their responses to the environment filtered by these perceptions. Drawing upon research in social and cognitive psychology, I argue that there exist theoretical frameworks from which to frame questions and interpret data in these areas.