马士基航运:B2B社交媒体——“这是沟通,不是营销”

Maersk Line: B2B Social Media—“It's Communication, Not Marketing”

CALIFORNIA MANAGEMENT REVIEW · 2014
被引 49
人大 A-ABS 3

中文导读

该案例描述了全球最大集装箱航运公司马士基航运如何推出社交媒体平台,吸引大量粉丝,并探讨了其独立运营与公司整体营销整合的压力。

Abstract

The case describes the launch of a social media platform by the largest container shipping company in the world Maersk Line garnered over 1 million fans on Facebook, 40,000 followers on Twitter, and 22,000 on Instagram They also launched and became active on other social media networks such as LinkedIn, Pinterest, and Google+ and created a social media home base for Maersk Line called Maersk Line Social that published articles and stories about the company in a less formal manner The case discusses the organizational aspects of the program launch, as well as pressure from the marketing department to better integrate the largely independent social media operation into the company's broader marketing efforts.

社交媒体营销B2B营销航运业企业沟通