Organizational Sensemaking in a Culturally Diverse Setting
通过一个跨国MBA项目的叙事，研究成员在文化多元环境中的意义建构过程，发现“重视多样性”的理念在实践中导致群体分裂和友谊破裂，而共享经验更有利于成功合作。
Developments encompassed under the discourse of globalization include the growing literature of both cross-cultural management and the management of diversity. This article aims to contribute to the understanding of organizing processes in a cross-cultural context through a narrative account of the sensemaking of members of a multinational MBA programme. While generally espousing the discourse of `valuing diversity', participants experienced its enactment as more problematic. Outcomes of interaction among members included not only effective group working and the establishing of friendships, but also group fragmentation and the breakdown of friendships. Successful outcomes are understood as the product of shared experience leading to greater interpersonal understanding. It is argued that the emphasis on cultural difference which pervades the valuing diversity discourse was not particularly helpful to participants' sensemaking and that the language of cultural diversity needs to be developed beyond the limitations of this discourse.