The Knowledge-Leveraging Paradox: How to Achieve Scale without Making Knowledge Imitable
探讨隐性知识规模化与可模仿性之间的悖论,提出利用信息技术在不编码或转移知识的前提下杠杆化稀缺专长,从而在规模化同时保持知识的战略属性。
Tacit knowledge, one of the most promising resources, is among the toughest toleverage. It is important because it is often inimitable. However, increasing its scalemay require codification, which may make it imitable. We explore and illustrate anapproach to applying information technologies to leverage scarce expertise withoutcodifying or transferring knowledge. Such technology may allow individuals to furtherspecialize and generate more tacit knowledge, preserving the strategic propertiesof knowledge while scaling up.