The contribution of burnout to work performance
首次实证检验了Maslach职业倦怠三个维度与工作绩效的关系，发现情绪耗竭与工作绩效负相关，但去人格化和个人成就感降低与绩效无关。
While the notion that ‘burnout’ is related to a decline in work performance is widely recognized, empirical support for this relationship is lacking. The present study, composed of human services personnel, is the first to empirically test the relationships among Maslach's three dimensions of burnout and work performance. A negative relationship was established between one dimension of burnout, emotional exhaustion, and subsequent work performance. However, the results failed to establish relationships among work performance, depersonalization and diminished personal accomplishment. These results provide further support for emotional exhaustion as a key component of the burnout experience. Future directions and implications of these findings are introduced. © 1997 John Wiley & Sons, Ltd.