Institutional Forms and Organizational Structures: Homology, Trust and Reputational Capital in Professional Service Firms
研究了专业服务公司如何在100年间结合家族式与官僚式控制手段管理变革,两种控制始终并存但比例随制度环境变化,并揭示了同构性、信任与声誉资本如何持续塑造这些专业领域。
This paper examines how professional service firms have used a combination of clan and bureaucratic control techniques to manage change over a 100-year period. Both sets of controls have been present throughout, but the mix between the two has altered to reflect changes in the broader institutional environment. These shifts create new contradictions that eventually undermine their very success. However, in the midst of these changes and shifts, the basic institutional features of homology, trust and reputational capital have continued to structure these professional arenas.