A Stitch in Time Saves Nine: Leveraging Networks to Reduce the Costs of Turnover
研究利用网络数据帮助管理者提前识别离职风险、投资关键员工以提升留任率，并改善网络连接以应对离职冲击，从而降低员工流动带来的隐性成本。
Increased workforce mobility imposes a significant cost on many organizations because of the negative impact departing employees have on informal networks. The turnover of well-connected employees disrupts networks important to innovation, best practice transfer, and project execution. Yet while network losses can be quite costly, they are typically invisible to most organizations' financial and performance management systems. Using network data, this article shows how managers formulate three different kinds of strategies, namely, identifying flight risks in advance of departure, investing in key people in the network to improve retention, and improving network connectivity to enable it to be maintained in the face of turnover.