关于面子:员工不诚实如何影响利益相关者对组织的形象

About Face: How Employee Dishonesty Influences A Stakeholder's Image of an Organization

BUSINESS & SOCIETY · 2003
被引 18
人大 A-ABS 3

中文导读

构建了一个模型,运用道德判断和归因理论,分析员工不诚实行为如何影响利益相关者对组织的形象,并探讨行为特征与判断者特征对道德评价的交互作用。

Abstract

This article presents a model of employee dishonesty and formation of stakeholders' images of organizations, which applies theories of moral judgment and attribution. It describes the person-situation interaction effects of characteristics of employee behavior and of persons making moral judgments on stakeholders' moral judgments, amounts of blame, loci of blame, and images of organizations. Using a situationally based definition of dishonesty, the article examines the effects of the act, the actor, the result, the person affected, and the intent of an employee's behavior on stakeholders' images of the organization, as well as the effects of the characteristics of the person making the moral judgment. The situationally based definition of dishonesty provides a theoretical basis for understanding how differences in situations lead to differences in moral judgments by the same individuals. The person making the moral judgment is presented as a part of the model to explain how differences in viewpoints result in different moral evaluations of the same situations by different judges. Research directions are identified and discussed.

组织行为道德判断利益相关者管理社会心理学