Progress in Tourism, Recreation and Hospitality Management, Vol. 4
本书分四部分：旅游对环境和社区的影响、酒店业质量管理、当代主题（如目的地管理系统、邮轮业）以及旅游统计，适合旅游和酒店管理研究者参考。
Part 1 The impact of tourism: tourist arts, E. Cohen tourism and environmental integration, R.K. Dowling tourism development and the environment, G. Shaw and A. Williams environmental auditing for tourism, B. Goodall tourism, economic development and the environment, M. Thea Sinclair perspectives on the environmental impact of the Channel Tunnel on tourism in the 1990s, S.J. Page tourism and development along beaches and waterfronts - the Portuguese situation, A. de Rosa Pires and C.M.M. Costa impacts of tourism on indigenous communities - the Australian case, P. Reynolds the changing status of tourism in Bali, Indonesia, G. Wall and S. Dibnah sustainable tourism - illustrations from Kenya, Nepal and Jamaica, S. Curry and B. Morvaridi alternative tourism - a deceptive ploy, B. Wheeller. Part 2 Quality in hospitality: quality management and the tourism and hospitality industry, D. Gilbert and I. Joshi quality assurance and the mystery guest programme in Harvester Restaurants, S. Newton and C. van der Merwe quality in the contract catering industry, G. Hawkes perceptions of hygiene and quality in food services operations, Y. Guerrier et al taking quality on bpard - British Standard 5750, E. Pearce. Part 3 Contemporary themes: development and innovation - the case of food and beverage in hotels, M. Riley and E. Davies destination management systems, S. Sussmann 1993 cross channel alternatives, A. Jefferson regional development and tourism within the EC, E. Lowyck and S. Wanhill the Atlantic / Caribbean cruise industry, C.W. Riley. the changing face of tourism in Central and Eastern Europe, R. Hall. Part 4 Tourism statistics: international tourism statistics, J. Latham.