MICROCOMPUTER USAGE AS AN OPPORTUNITY: THE INFLUENCE OF CONTEXT IN EMPLOYEE TRAINING
研究通过两个实验发现，在培训中将微型计算机使用描述为机会（而非中性），能降低学员的计算机焦虑、提升计算机效能感和学习效果，对培训设计有参考价值。
This study presents a test of the influence of social context on training outcomes. Specifically, the effects of labeling microcomputer usage as an opportunity were examined on computer anxiety, computer efficacy beliefs, and learning. Nonacademic university employees enrolled in an introductory microcomputer training class were assigned to a session in which microcomputer usage was randomly established as an opportunity or neutral. Two studies were conducted. Study 1 ( N = 84) identified the issue characteristics of opportunities and threats as a basis to establish context. Study 2 (N = 79) reported the results of the training. Results indicated that, after controlling for pretraining expectations about microcomputer usage, trainees in the opportunity condition exhibited higher computer efficacy and learning, as well as lower computer anxiety, than trainees in the neutral condition. These findings suggest that labeling the context can be a relatively powerful training intervention. Implications for practice and future research are discussed.