The Use of 360 Degree Feedback Technique in the Evaluation of Management Development
研究了360度反馈作为评估管理学习效果的工具，提出了一个区分不同干预措施对不同利益相关者影响的评估模型，并以英国某大型公共机构500名经理的三年管理发展项目为例进行说明。
This article examines 360 degree feedback as both an intervention and an evaluation technique for assessing management learning. An evaluation model is described which was created to distinguish the effects of different interventions for different stakeholders. This is illustrated by reference to management development programmes for 500 managers conducted over three years in a large UK public authority. The article concludes with an analysis of the use of 360 degree feedback in its dual role of evaluation data source and intervention for development.