Customer Discrimination and Employment Outcomes for Minority Workers
利用美国四大都市区雇主调查数据,研究顾客歧视对少数族裔(尤其是黑人)就业和收入的影响,发现顾客种族构成显著影响招聘决策和工资水平。
This paper investigates the effects of customer discrimination on the employment and earnings of minorities, particularly blacks. Data are used from a new survey of employers in four large metropolitan areas in the United States. Our results show that the racial composition of an establishment's customers has sizable effects on the race of who gets hired, particularly in jobs that involve direct contact with customers and in sales or service occupations. Race of customers also affects wages, with employees in establishments that have mostly black customers earning less than those in establishments with mostly white customers.