How the transaction cost and resource‐based theories of the firm inform outsourcing evaluation
指出交易成本经济学和资源基础观单独无法完全解释外包的复杂性,通过整合两者并开展案例研究,提出了一个外包评估框架,强调运营管理概念的重要性。
Abstract Transaction cost economics (TCE) and the resource‐based view (RBV) of the firm have been extremely influential in the study of outsourcing both in theory and practice. This paper argues that neither transaction cost economics nor the resource‐based view alone can fully explain the complexities of outsourcing. A review and critique of these theories as a means of understanding the complexities of outsourcing is presented. A prescriptive framework for outsourcing evaluation is presented, which was developed from integrating TCE and the RBV, and carrying out in‐depth case study research in a number of organizations. The research findings emphasize the utility of integrating TCE and the RBV, and highlight the importance of operations management concepts such as performance management, operations strategy, business improvement and process redesign to the study of outsourcing. However, the findings have shown that these theories should be applied with caution due to contradictory prescriptions in some instances.