The Management of Organizational Justice
探讨组织公正如何为组织和员工带来信任、承诺、绩效提升等益处,并给出在招聘、绩效评估、奖励、冲突管理和裁员中融入公平性的管理建议。
Executive Overview Organizational justice has the potential to create powerful benefits for organizations and employees alike. These include greater trust and commitment, improved job performance, more helpful citizenship behaviors, improved customer satisfaction, and diminished conflict. We demonstrate the management of organizational justice with some suggestions for building fairness into widely used managerial activities. These include hiring, performance appraisal, reward systems, conflict management, and downsizing.