Social Capital, Sensemaking, and Recovery: Japanese Companies and the 2011 Earthquake
研究了2011年日本地震后受损企业如何借助社会资本快速动员资源,并通过意义建构协调行动,实现生产迅速恢复,对理解灾害恢复机制有参考价值。
The earthquake that hit East Japan in March 2011 caused massive damage. While widespread disruption to global supply chains was predicted, production resumed with remarkable speed. This article describes how resources from the networks of damaged companies were rapidly mobilized and deployed, enabling rapid restoration of production. It uses the concepts of social capital and sensemaking to explain the speed of recovery. Social capital facilitated rapid mobilization, and strategies to build shared mental models permitted effective coordination under complex and rapidly evolving conditions. The ability to mobilize and focus resources is crucial to disaster recovery.