群体中的地位冲突

Status Conflict in Groups

ORGANIZATION SCIENCE · 2011
被引 426
人大 AFT50UTD24ABS 4*

中文导读

定义了地位冲突(关于群体社会等级中相对地位的争议),开发了四题项量表,发现地位冲突会损害群体绩效,且比任务冲突更严重地削弱信息共享。

Abstract

We introduce status conflicts—defined as disputes over people's relative status (i.e., respect) positions in their group's social hierarchy—as a key group process that affects task group performance. Using mixed research methods, we qualitatively identify the characteristics of status conflicts, validate a four-item survey scale that distinctly measures status conflict, and investigate the relationship between status conflict and group performance. We determine that status conflict exerts a significant negative main effect, moderates the effects of task conflict on group performance, and hurts performance by undermining information sharing more than other types of conflict do.

社会心理学群体冲突团队绩效组织行为