看啊,效用分析说话了:关于Whyte和Latham《效用分析的无用性》的内部人观点

LO! THE STIMULUS SPEAKS: THE INSIDER'S VIEW ON WHYTE AND LATHAM'S “THE FUTILITY OF UTILITY ANALYSIS”

PERSONNEL PSYCHOLOGY · 1997
被引 21
人大 AABS 4*

中文导读

作者作为Whyte和Latham(1996)研究中的“专家”回应其结论,指出该实验测试的是说服效果而非信息传递,因此其“效用分析无用”的结论可能仅适用于推销情境,而非中立咨询场景。

Abstract

The Whyte and Latham (1996) study presents results showing that presentation of a positive utility analysis reduced support for implementing a valid selection procedure, even though the merits of utility analysis were described by an “expert.” In this paper, the aforementioned expert responds to the Whyte and Latham study and its conclusions. He contends that their experimental study actually tested a persuasional hypothesis, not the informational one put forward by the authors. In otherwords, the effect of the presentation of utility information as the independent variable, and its advocacy by the expert, was perceived by subjects as an attempt to persuade managers to invest in a personnel intervention rather than as a neutral message intended to inform them of the merits of the intervention. Consequently, Whyte and Latham's conclusions about the “futility of utility analysis” will most likely generalize to a situation where personnel psychologists are trying to sell an intervention such as a selection program to a client, but not necessarily to a situation where the psychologist is perceived to use utility analysis in an arms length relationship to assist in making investment decisions. The Whyte and Latham findings represent a real and substantial effect that has important implications for psychologists using utility analysis, but more research is required to establish the boundary conditions around it.

工业与组织心理学人力资源管理决策科学应用心理学