Quoting Customer Lead Times
研究制造企业在不同产能和调度规则下如何确定最优客户交货期报价，推导出无限产能下的最优报价公式，并证明有限产能下控制限策略的最优性。
We consider the problem of quoting customer lead times in a manufacturing environment under a variety of modeling assumptions. First, we examine the case where capacity is infinite. For this case, we derive a closed-form expression for the optimal lead time quote. Second, we consider the case where capacity is finite and the firm processes jobs in first-come-first-served (FCFS) order. We prove the optimality of different forms of control limit policies for the situations where the lead time is dictated by the market and where firms are able to compete on the basis of lead time. Finally, we consider the case where the firm may choose to schedule jobs in other than FCFS order and give conditions under which the optimal due-date-quoting/order-scheduling policy will process jobs in earliest due date (EDD) order.