Decoupling task and relationship conflict: the role of intragroup emotional processing
研究群体成员如何处理情绪如何影响任务冲突与关系冲突的关联，提出集体情绪智力、群体内关系纽带和冲突相关互动规范三个变量可抑制负面情绪，防止任务冲突升级为破坏性关系冲突。
Abstract The present paper focuses on the role of emotion in intragroup conflict processes. We propose that how group members handle emotion affects intragroup interactions and has implications for task and relationship conflict. Three types of variables—collective emotional intelligence, intragroup relational ties, and conflict‐relevant interactional norms—constrain negative emotionality and may determine whether task conflict results in damaging relationship conflict. The moderating influence of these variables is discussed, as are compositional issues associated with measuring them. Copyright © 2004 John Wiley & Sons, Ltd.