群体情感的形成与团队效能:认同的调节作用

The Formation of Group Affect and Team Effectiveness: The Moderating Role of Identification

BRITISH JOURNAL OF MANAGEMENT · 2009
被引 90
人大 A-ABS 4

中文导读

基于社会认同视角,研究群体认同如何促进成员间情感趋同,并增强群体情感基调对团队效能的影响,通过团队调查和情景实验验证。

Abstract

In the current research we use the social identity perspective to enhance our understanding of group affect (i.e. a collectively shared pattern of affective states among group members). Because higher identification (i.e. the extent to which group members define themselves in terms of their group membership) is related to higher attentiveness to fellow group members, we expected that group identification would foster affective convergence, and that the effects of group affective tone on team effectiveness would be stronger for higher identifying groups. A survey of teams (n=71 teams) confirmed our expectations. A scenario experiment (n=121 participants) added to our findings by showing that identification does indeed lead group members to affectively converge to their fellow group members and that this affective convergence, in turn, explains subsequent team‐oriented attitudes. Our study testifies to the notion that team managers may want to take notice of and manage affect in work groups, because, especially in higher identifying teams, affect may spread among team members and influence the team's effectiveness.

组织行为学团队管理社会认同群体情感