Ethics Blind Spots in Organizations: How Systematic Errors in Person Perception Undermine Moral Agency
指出,组织中的人际感知存在系统性错误,形成伦理盲点,削弱了员工的道德能动性,并提出了通过自我改进来纠正这些盲点的方法。
Moral agency in work organizations is vulnerable to systematic patterns of person perception. Employing cognitive structuralism and drawing upon cases of corporate wrongdoing, it is argued that common perceptual frames create ethics blind spots that undermine moral agency. By focusing on the possibility of others’ moral transgressions, employees overlook virtuous acts and morally admirable propensities. Their frame makes them especially critical of the morality of organizational officials. Exacerbating this tendency are the blind spots evident among officials who disregard the need to communicate their moral priorities and who pay little attention to the moral actions of their subordinates. Since perceptual frames are shaped in part by volition, ethics blind spots can be corrected by a self-improvement regimen.