个体技术决策中的用户接受促成因素:迈向整合模型

User Acceptance Enablers in Individual Decision Making About Technology: Toward an Integrated Model

DECISION SCIENCES · 2002
被引 922 · 同刊同年前 4%
人大 AABS 3

中文导读

整合两个已有研究的数据,提出一个技术接受整合模型,考察培训前和培训环境干预如何影响用户感知形成,并用实地纵向数据验证,发现该模型比现有模型更能预测用户行为。

Abstract

ABSTRACT Building on recent unique, yet potentially complementary, approaches to understanding the formation of user perceptions about technology (Venkatesh, 1999; Venkatesh & Speier, 1999), the present work reanalyzes the data from both studies to develop an integrated model of technology acceptance. The integrated model specifically examines the influence of pre‐training and training environment interventions (termed user acceptance enablers) to understand how user perceptions are formed prior to system implementation. The model is then further extended and tested using longitudinal data in a field setting. The results indicate that the integrated model emerged as a better predictor of user behavior when compared to the existing models.

技术接受模型用户感知培训干预纵向研究