Organizational Communication in the Information Age: Implications of Computer-Based Systems
提出了信息系统与组织沟通的整合模型，并基于该模型讨论了四种计算机系统（电子消息系统、高管信息系统、群体决策支持系统和高管演示系统）对组织沟通的影响，通过一系列命题分析这些系统对传统组织沟通领域的潜在影响。
In the information age the use of computer technology has and will increasingly change the way communication occurs in organizations. In this article, we setforth an Integrative Model of Information Systems and Organizational Communication. Based on this model, we discuss the communication implications offour computer-based systems: (a) Electronic Messaging Systems (EMS), (b) Executive Information Systems (EIS), (c) Group Decision Support Systems (GDSS), and (d) Executive Presentation Systems (EPS). The major purpose of this article is to provide an overview of these systems and, through a series of propositions, to examine the potential impact of these computerized systems upon the traditional areas of organizational communication.