Supplier Assistance Within Supplier Development Initiatives
构建了一个概念模型，从买方和卖方两个视角捕捉供应商发展的关键问题，帮助买方识别回报最高的改进措施，并通过案例研究揭示无效的衡量标准是主要障碍。
SUMMARY Supplier development involves taking those initiatives necessary to change the performance of supplier firms. This paper develops a conceptual model that captures the salient issues from an internal or purchaser's standpoint, as well as from an external or seller's standpoint. The model assists purchasers in pinpointing improvement initiatives that provide the best returns. Moreover, it illustrates that different purchasing firms perceive supplier value differently because of the relative amount of competition in a respective supply market and because of the value offered by various products within the purchasing firm's business. Case studies were conducted to highlight methods of strategically enhancing the supplier/customer relationship to develop exemplary supply chains. Results indicated ineffective measurement criteria as a key impediment to supplier development. Additionally, results indicated that many purchasers are in transition regarding embracing bold and substantive supplier development initiatives.