理解调查性意义建构

Making Sense of Inquiry Sensemaking

JOURNAL OF MANAGEMENT STUDIES · 2000
被引 315
人大 AFT50ABS 4

中文导读

通过对英国Allitt调查委员会报告的话语分析,揭示调查团队如何通过叙事策略(如正常化、观察和赦免)构建看似真实的文本,以去政治化、合法化社会制度并缓解焦虑。

Abstract

This paper presents a discourse analysis of a report of a tribunal of inquiry in order to further our understanding of inquiry team sensemaking. The subject of the paper is the report of the Allitt Inquiry into attacks on children on Ward 4 at Grantham and Kesteven Hospital in the UK. Premised on an understanding of the report as an exercise in sensemaking, and sensemaking as a narrative process, the paper illustrates how authorial strategies centred on issues of normalization, observation and absolution are employed to create a rhetorical and verisimilitudinous artefact. This, it is argued, is accomplished as part of a more general strategy of depoliticizing the disaster event, legitimating social institutions (especially those connected with the medical profession), ameliorating anxieties by elaborating fantasies of omnipotence and control, and thenceforth acting as a sensitizing narrative archetype.

组织行为话语分析公共管理社会学