An Examination of the Influence of Diversity and Stakeholder Role on Corporate Social Orientation
研究了个人多样性特征（性别、种族）和利益相关者角色（员工、顾客）如何影响其对企业社会取向的认知，发现员工更关注经济责任，顾客更强调伦理责任，且女性和黑人更重视企业的自由裁量责任。
This article examines the extent to which diversity characteristics and stakeholder role influence individuals’ corporate social orientation (CSO). Our findings indicate that one’s relationship to the organization as well as diversity, gender, and race influence one’s CSO. Specifically, we found that employees’ greatest concern was economic whereas customers had a stronger ethical orientation. The results also suggest that women as well as Black employees and customers place more emphasis on whether an organization is fulfilling its discretionary responsibilities than do males and Whites. A model using the concept of value congruence is presented to guide future research.